Marcia V. Wilkof

Marcia V. Wilkof, Ph.D.
Marcia V. Wilkof is a senior consultant at Strategic Management Group, Inc. (SMG). An authority on corporate culture and planned organizational change, her work focuses on women-friendly companies, 21st century management, strategic alliances, qualitative strategic planning, organization design, project management, program evaluation, process consultation, management training and executive role counseling.

Prior to joining SMG, Dr. Wilkof worked as a consultant and a professor. She has over twenty years of experience in both the public and private sectors developing and implementing focused change projects to improve performance. Work has been done with top, middle and first line management as well as front line employees. Clients have included Digital Equipment Corporation, Shared Medical Systems, Princeton Gamma-Tech, Quad Systems, U.S. Naval Air Systems Command, Apple Computer, Pennsylvania Bureau of Youth Services, Savin Corporation, Pennsylvania Bureau of Corrections, Pennsylvania Board of Probation and Parole, National Institute of Corrections, Institute for Scientific Information, Richland Memorial Hospital and the Leonard Davis Institute for Health Economics.

Dr. Wilkof has held academic appointments at Penn State, Thomas Jefferson, Temple and Rutgers universities, Philadelphia College of Textiles & Science, and the Wharton School. Her research and experience have been the subject of many articles and papers appearing in such publications as The Journal of Quality and Participation, R&D Management, The Journal of High Technology Management and Marketing Research, Health Progress and The Journal of Applied Behavioral Science. A frequent conference and seminar speaker, Dr. Wilkof has addressed the "Managing the High Technology Firm" conference, the international "State of the Art in R&D Management" conference, the Association of Quality and Participation, and the Academy of Management.

Dr. Wilkof worked with Tom Peters on his book, Liberation Management, documenting strategies and tactics used by successful organizations to debureaucratize, improve production and delivery of quality products and services, empower employees and emphasize customer service. Special attention was given to how these organizations have radically streamlined structures and systems, a necessary precondition for increasing performance.

She served on Philadelphia Mayor Edward G. Rendell's Office of Management and Productivity (OMP) Transition Team where she chaired the subcommittee on Employee Involvement and served on the OMP Mission, Responsibilities and Organization subcommittee.

Dr. Wilkof has an A.B. from the University of Cincinnati and an M.S. and Ph.D. from the Wharton School. She is a member of the National Academy of Management, is on the board of the Royal Theater Preservation Association, and is listed in Who's Who of American Women.